Thread: half a glass
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Old 03-08-2008, 02:03 AM   #21
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by SUSGOD View Post
I have not been able to get the SD slot to work since I received the CyBook about 2 weeks ago. Unfortunately, CyBookwants to be paid to fix it.
Yep, if you tell them it never worked, that might do it. And given what you've said, I'm beginning to believe that the slot is broken. I hate to ask this, because I know Australia can be a big, wide-open-spaces place, but is there a competent (we all know competent repair techs can be hard to find) repair tech who could verify the SD card won't stay? I don't really think Bookeen necessarily believes this may be the case - but I can't say for sure as I've not been between you and their tech support, eavesdropping.

Still, I urge you to get the RMA number as soon as possible because it will take a while after shipping before they repair and ship back or replace and ship back.

Derek
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