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Old 04-15-2010, 10:59 AM   #11
Edge User
Instead of shipping it they are working on a file I can load which will truly wipe the device and start over. This should help many more people when it is complete. I will let everyone know the results and hope that in future versions of the OS enTourage will create a real factory reset option. Even if it wipes out the updates that's fine. Glad you situation worked out so well.