We have received the Edge at work for testing purpose. When trying to go to the store, a message says "please register your device before accessing the store".

When registering, we get: "This device is already registered to another user and cannot be registered again until it is designated as Transferrable. -- Code 42"

It's possible that the first person who tried the device in our company registered it, but it doesn't explain the first message. Please advise.