Hello Boris I am the one that ckole is speaking of. I have done everything you have said yet I get the same message. All three, adobe, edge, and sony have the same email address, and password. It has to have somthing to do with the entourage because I am able to see the books on my computer, however when I hit the cart on the main menue its says my name and the same email I logged out and logged back in and the password is infact the same as the other two. Can we do a web chat or somtehing maybe you can watch me try to register everything again and see where I am going wrong.