Well..I've only bought one book so far and can't download it.

I get this error message:


There was an error in trying to download. Our team has been notified of the issue and we will try to resolve it soon.
You can click here to try again or you can contact us at help@entourageedge.com.

Technical Details:
# Product SKU = 101-1101146664
# Purchased item id = 401
# Error code = Ingram-error;null