I just got my edge few hours ago. I played with it for around 10mins before figuring out how to download the update and install it. Now I have the exact same problem - stuck in the updating mode. My edge has been rebooting itself for the last 2 hrs, no end in sight. It never loads the android home screen. I've tried everything I possibly can, mainly taking out the battery for minutes, or just powering it on AC alone. No luck, still stuck, am terribly disappointed. Anyone at all have any suggestions or tips on how to tackle this? It also seems to take a long time for me to power it off, I have to hold on to the power button for about 15 secs, is that normal?