On the flip side, they did manage to correct my mistake when I cancelled an order and re-ordered and thus lost my place in shipping. Tom managed to get my edge to ship in time.

Give the device a chance. The first day I got it, to be honest, I was kind of underwhelmed. But after using it for a couple of days, I can appreciate the thought and design that went into producing this. The eink side puts Amazon's Kindle DX to shame. And the LCD side holds up it's own with the Ipad.

Only problem is the weight, but I find that holding it like a book actually works pretty well.