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What jrwlewis said. I'll bet all of us on this site who write have had some stinking reviews at times. You can't please everyone, but if they offer constructive criticism I'd at least consider what they say. I also wonder whether if someone hates a book that has lots of glowing reviews attached to it that it perhaps encourages them to be even more vitriolic in response, and in this case they're really having a go at the other reviews AND your book at once.
It's worth bearing in mind that even the most lauded works still receive one star reviews. Have a search for some of the classics. I can guarantee that no matter how good the book, someone will hate it.
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