What Bookworm_Girl said.
And, to elaborate, if B&N doesn't listen to consumer complaints, that's fine with me. I bought the Nook Color and complained about PDF support. The Nook Color failed to be updated with the PDF support I wanted, and the Nook Touch doesn't have the PDF support I wanted either. That's fine -- I bought another reader brand instead.
Everyone is happy. B&N got to not change their software, and I got to get the reader I needed. Yay free market.