Quote:
Originally Posted by SCION
The same applied to Amazon at one point with the 1st and 2nd Kindle. People were complaining from day one about lack of tags/shelves/collections. They took FOREVER to respond. That's why I bailed on the Kindle and went with the Sony. I haven't been back.
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Brand loyalty is such a precious thing and when a company doesn't cultivate it, it's just disastrous for both the company and the consumers.