Quote:
Originally Posted by anamardoll
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The fact that B&N has basically ignored all that is -- to me -- the biggest possible red flag. I can totally get companies not doing things because they don't know how or because they don't realize customers want those things. But not doing something they KNOW customers want because they didn't want to? That worries me.
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The same applied to Amazon at one point with the 1st and 2nd Kindle. People were complaining from day one about lack of tags/shelves/collections. They took FOREVER to respond. That's why I bailed on the Kindle and went with the Sony. I haven't been back.