Quote:
Originally Posted by Stitchawl
Damn customer service people.....
Our one-year old vacuum cleaner broke down, but it's covered by a five year guarantee so we brought it back to the store... The customer service rep looked at the papers, took the machine, put a "RUSH-URGENT" tag on it, and said it should be back in two weeks.
Wonderful! I figured I had myself a two-week vacation from cleaning. 
Then the damn woman sets a loaner vacuum on the counter ...
Damn customer service people...
Stitchawl |
wouldn't it just suck if all Customer Service was that efficient, just think the next time you are at the DMV they have everything ready when you arrive, its not like they don't know when things will expire. Maybe the next time you eat in a fast food restaurant and get the wrong order, they will apologize instead of saying "Are you sure you ordered the Crapburger Deluxe?"
Customer Service was the foundation that businesses were built on, but they have all forgotten that and pay crap wages to CS agents and wonder why they lose customers...