Thread: Touch Nook STR Not supporting eReader PDB files?
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Old 06-03-2011, 03:32 PM   #26
anamardoll
Chasing Butterflies
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Quote:
Originally Posted by kezza View Post
My experience with B&N support is that they NEVER have their act together. I have called and emailed multiple times with problems and they never understand what I'm talking about. Once I went back and forth over email with support many times about a book with terrible quality problems, they just kept sending me a form letter about how to download my books. *headdesk* I never did get any resolution or any confirmation that they ever understood my problem.

I would trust the specs over B&N support on this. Unless eReader makes our books available to redownload as epub, I don't think you'll be able to read them on the new nook.
I completely agree with this -- the B&N CS is so frustrating it makes me want to tear my hair out.

At this point, I honestly believe all emails sent to CS are automatically deleted and that the entire department has been replaced with an automated message server.
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