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Old 06-02-2011, 06:37 PM   #9
Loosheesh
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Posts: 1,681
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Join Date: Dec 2010
Location: Jianghu
Device: PW1, PW5, iPhone SE 2016, iPhone 13 Pro, iPad Pro 9.7, iPad Pro 2021
sciguy125, like wyndslash advises, contact Amazon CS (specifically, Kindle CS) and tell them what happened - they may be able to help. While reading, my first Kindle (K2) fell out of my hands and cracked at the top seam; I called Kindle CS about whether the crack could be fixed (the Kindle was working fine but I was worried about future damage). The rep told me they would send me a free replacement, and the following day one was delivered to my address. They also sent me (via email) a return label for the broken Kindle (I had to return it to Amazon by a specific date to avoid being charged for the replacement).

Just call them; you'll only be out a phone call (maybe not even that 'cause if you live in the US you can have them call you ). If you decide to call, the number is 1-866-321-8851 (1-206-266-0927 for international customers). Hope you get good news
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