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DMB · 06-02-2011, 05:04 PM

I'm sorry for your loss. I had my first K3 stolen in December and I felt bereft. But I had backed up everything, including, importantly, non-Amazon material, on my computer. When I got a new Kindle I then experienced some problems because I got one of the dodgy unlighted covers. But Kindle CS were very helpful. Now I have a lighted cover and everything works well.

I do hope you resolve your problem soon so you aren't left without your reader. Remember to ask Kindle CS rather than general Amazon CS for help. They might do an exchange for you.

06-02-2011, 05:04 PM	#7
DMB Old Git Posts: 958 Karma: 1840790 Join Date: Aug 2010 Location: Switzerland (mostly) Device: Two kindle PWs wifi, kindle fire, iPad3 wifi	I'm sorry for your loss. I had my first K3 stolen in December and I felt bereft. But I had backed up everything, including, importantly, non-Amazon material, on my computer. When I got a new Kindle I then experienced some problems because I got one of the dodgy unlighted covers. But Kindle CS were very helpful. Now I have a lighted cover and everything works well. I do hope you resolve your problem soon so you aren't left without your reader. Remember to ask Kindle CS rather than general Amazon CS for help. They might do an exchange for you.