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I am jinxed. Everything I have touched tonight has broken. The Western Union machine at work (which is also the way we sell money orders) tells me "out of docs". I don't know how to refill it, and neither does my night manager. Only Bookkeeping and our Customer Service manager are trusted with that job, because every single money order must be accounted for. So I put a sign on it saying "No money orders and no received Western Union transactions" (because for received WU, it prints a money order, which I then cash.). So this customer comes in and wants to SEND money. I figure, "Well, that doesn't require a money order, should be okay". Yeah, right. I punch in the transaction number, the machine asks for the paper form to print on, which it then refuses to take, but prints his receipt ON THE MONEY ORDERS IT JUST TOLD ME IT WAS OUT OF!!! Grrrrrrr..... I call my night manager and another Customer Service rep. who was working as a cashier tonight. Neither of them can even get the dang machine apart to unjam the money orders. And it's STILL telling me it's "out of docs". I finally transcribed the customer's transaction number off the ruined money orders for him and sent him on his way.
Our Red Box video rental machine is also broken. They're doing something to its computer insides remotely, and it's making this high pitched noise that sets every child in the store to wailing (I felt like wailing, myself), and probably every dog in a five mile radius to howling. Powerball is up to 200 million or so, so every time I turn around, someone's at the service desk wanting to buy tickets for that. Fortunately I managed to not break the lottery machine....
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