Quote:
Originally Posted by jackie_w
Calibre is free, the developers don't have a responsibility to you or anyone else. They develop because they enjoy it. Take the hint from one of the senior guys, none of them want to develop PDF so it won't happen.
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You're wrong. If you're going to code an app for public use, you have a responsibility to make it bug free. I'm not talking about the kind of responsibility that comes with an employer/employee relationship - I'm talking about the kind of responsibility that comes with a decent set of ethics. And I find it offensive when people take that attitude that just because a program is free, it means the developers have absolutely no responsibility of any kind in regards to it.
Quote:
Originally Posted by jackie_w
Here's a free tip, if you are intending asking for help in this forum you need to revise your attitude. No-one will want to assist you if you demand service.
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I never demanded anything. I asked about why the program didn't do what it was supposed to. Afterwards, I made a comment regarding a poor attitude by the developers - and whether it's liked or not, it was right on the money.
That being said, I'll save people trouble in assisting me. All apps have bugs, and while this one is a doozy for my needs, I wouldn't necessarily have given up on the app as a whole. However, if the developers don't care enough about their own application to even *want* to fix the bugs, then I have no interest in the application and will be uninstalling it immediately.
I realize that what I typed comes across as brusque, but please don't misunderstand - it's not my intention to insult or attack anyone. But I don't agree with (or like) the way the developers appear to be handling their end of things with this app. I have programmed free apps myself, and I *never* took that approach with my users. If people wanted to demand that I personally train them step by step or demanded that I add features, I might have made a comment about how it's free and therefore what they're doing is not appropriate.
But that the program works properly and is well documented? That is a basic responsibility for any developer - regardless of whether the app is free or paid. I absolutely considered it my responsibility to make sure that any functionality I designed worked as it was supposed to. To do anything else is unethical, and is one of the signs of a poor developer.