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When I was in college I received a monthly check from a fund - that always arrived on the same day every month without fail. One month - no check. I waited several days and then called the office that generated & mailed the checks. I was assured that all checks had been printed & mailed, and that I should contact my mail carrier.
Fortunately I waited a day before tackling the hapless fellow. The next day I received my check - in an envelope with a large coffee ring on it. I have this mental image of the person I was speaking to on the phone picking up their coffee cup as they listened to my complaint, and noticing what was being used as their coaster.
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