Quote:
Originally Posted by m0ngr31
My wife stepped on my K3 screen and it looked just like the picture in the first post. I called CS and they said it wasn't covered because of user abuse.
I called about a week later, talked to someone else and asked them how much it would cost for them to fix it. They said they couldn't fix it, but they gave me a replacement for $60! I had to send my old one back but they did 2-3 day shipping on the replacement so I was pretty happy.
I would just call them and ask them how much a replacement would be.
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That is a very good idea. $60 is actually very reasonable.