I'm sorry that this has happened to her. However, I think it is probably a mix of all the factors having an impact. Yes, piracy probably is one, but so is the economy, and the price of cd's. With the economy being in such rough shape for quite a few years & so many people out of jobs, people have to find ways to cut back. Buying new cd's & going to performances are not essentials they are luxuries, and most luxuries are the first things that get cut from the budget.
Those same people expressing their appreciation online, probably can't afford new cd's or attend performances right now.
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