Quote:
Originally Posted by wandalynn
Voted No.
But I have to say BN customer service was seriously lacking in the replacement process (took 5 weeks) so my next reader may be another brand.
|
I had 2 Nooks replaced because of cracked bezels. The second one was out of warranty but I talked them into replacing it anyway because it was an obvious design flaw. But I received both replacements in less than a week. I don't understand why they took 5 weeks to replace yours.