Quote:
Originally Posted by klu529
That answer you got is completely wrong. Ereaders don't have a "small part of memory dedicated to saving your place in a book". That would be a waste of memory. The problem is more likely the software. Maybe not the reader software but the underlying OS on the device itself. I would try reinstalling the firmware and see if that fixes things.
This will erase anything on the internal memory but stuff on your memory card will be intact.
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I think, by the comment from Kobo, they mean a piece of the database which is on the flashdrive portion of internal memory. This is likely the intent but perhaps the book isn't registered properly in the database. There are portions of the database designed to save all sorts of things and since this is called memory by your own admission since you called the SD card memory, they are technically correct, not completely wrong.
Dale