Quote:
Originally Posted by dasmoover
I have ordered a replacement Kindle 3 Wifi as my device started to fail. Amazon shipped me a KSO on 3.2.1, I was disappointed to see the ads on my home page and I am determined to remove them.
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You should definitely call customer service and iron that out. If they won't send you anything but a KSO to replace a standard K3, that should be grounds for a refund.
Minus 5 stars for them if that's what the policy is now.