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Old 05-23-2011, 06:59 PM   #7
Filark
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Posts: 1,421
Karma: 2463560
Join Date: Sep 2009
Location: California, USA
Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II
Quote:
Originally Posted by borisb View Post
Yup - they've taken down their office address and phone number pages.

Looks like Support is now gone, leaving only the Knowledgebase and forums.

Your warranty is now officially void.
They do still have a Tech Support contact option, through web email. I don't know that it's quite as dire as Boris suggests, just not as good as it was . . . again!

Boris, you haven't talked with anyone at enTourage about voiding warranties, have you? I thought Tech Support was with us for the "foreseeable future".

I do understand the bitterness -- I am more sad than I thought I'd be at the passing of this product line, and I came late to the game (February 2011). Boris has been a strong proponent since the beginning -- I can just imagine the disappointment.
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