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We had trouble last Fall in Switzerland and Prague. ATM's had switched to the "smart" cards only, but our debit cards are old fashioned "dumb" cards. Luckily, our credit card had the chip, so we could get cash. I asked about it when we came home, but as of 6 months ago, the bank had no intention of changing out cards.
Being a bank teller is an ugly smelly dirty low-paying job. Money is filthy, and customers are often straight off the job and filthy also. Twenty-five yrs ago when I worked in banking, tellers were considered second class and steerage, even though they are the smiling faces of the company for most people. I hope that bias has changed over the years for them.
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