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They've given me reflashing instructions. I've tried reflashing. The cybook is not getting far enough into booting to allow me into the reflashing software. The power light never turns off at all. I left it on for an hour once, stayed at the 'Bookeen Cybook' ect booting screen the whole time with the green power light on.
I'm now waiting for them to send me instructions on how to return it for repair.
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