I was in a main city centre branch of Smiths only a few days ago and would have found it a far more enjoyable experience if they had staff, stock (apart from all their non-book items) and even the current day's newspaper... count yourself lucky and make sure you use it if it's that pleasant... old saying, "Use it or lose it."
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Originally Posted by GeoffC
Yes and surprisingly it was a pleasant experience - they may have done something in recent months/years ....
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