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Old 02-28-2008, 05:14 AM   #13
srml
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srml has learned how to buy an e-book online
 
Posts: 30
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Join Date: Nov 2007
Location: Schwyz, Switzerland
Device: Cybook Gen3, iPhone
Quote:
Originally Posted by Vesper View Post
Not to mention the fact that even if you break down and send them a mail you get no reaction - not even a "mail received, thank you for suggestion/bug report/we will answer you shortly... etc" confirmation.
I sent two e-mails to support _at_ bookeen.com this week and got an answer in less than 24 hours to both.

But I agree, a bug tracking (or at least a bug reporting) system should be available.


Daniel
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