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I had a similar problem of getting my computer to recognize the literati. I use a Dell laptop and it has 2 usb ports on the right side and a single port on the left. I have a wireless KB/mouse receiver plugged into one of the ones on the right. Using the other port on the right, I could never get the literati to be recognized. The port on the left would work. If I unplug the receiver, the port on the right works. I concluded it was interference with the receiver. Moving the receiver to the left side also allowed both on the right to work.
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