Thread: Amazon setting itself up to lose
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Old 05-16-2011, 10:41 AM   #11
RainingLemur
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Quote:
Originally Posted by abookreader View Post
But on the other hand, the relationship with authors is only 1/2 of the battle. What Amazon (and Barnes and Kobo and all the others) provide is customers. Right now the publishers are beyond terrible at establishing and nurturing a relationship with customers.
Bingo.
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