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Well, I too found the WiFi problematical. A part seems to have been the annoyance of the "keyboard" and it tendency -- with me anyway -- to double enter a character. I finally got it to work. Try a simple encryption sequence of all letters. It'd be better if they left the characters exposed so you could see mistakes.
I was concerned it wouldn't handle WPA or WAP2 but it does as it now finds the network.
Nook support seems unhelpful. Some of what they say is available doesn't match with what I am finding.
Good Luck
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