Quote:
Originally Posted by kindlekitten
yeah, it does. you've never had a kindle to have an issue with, yet you are ragging on kindle customer service for not managing YOUR personal kindle page  wowsers |
Wow, fanboi much?
I don't have a Kindle e-Reader. I DO have Kindle books with Amazon and the Kindle 4 PC software on my computer. Whether you like it or not, that DOES make me an Amazon Kindle customer.
I HAVE had a bad experience with Amazon CS in the management of those Kindle books and Kindle software. My issue was NOT with them failing to management my Kindle page for me; my issue was that when they turned off the ABNA 2010 Kindle books that were in my Archive, I could no longer access any of my OTHER Kindle books in my Archive. I tried to work with them to solve the problem by removing the ABNA 2010 books from my account and they (a) couldn't (which is understandable) and (b) were rude to me and uninformed (which is not).
I'm sorry you don't like my CS experience, but the fact that I didn't buy a Kindle e-Reader doesn't invalidate my experience; indeed, it was my experience with the Amazon CS and Kindle 4 PC program that made me decide not to buy a Kindle e-Reader. If their Kindle 4 PC program couldn't access my archived books, how could I be certain a Kindle e-Reader would be able to do any better?
Telling me that I'm not allowed to talk about Amazon CS unless I have your exact version of the Kindle DX is ridiculous.
(If it will make you feel better, I can put KINDLE FOR PC PROGRAM! TIMES TWO! in my profile device list.
)