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boswd · 05-12-2011, 10:00 AM

I take all customer service stories with a grain of salt. Customer service is only as good as your own experience.

For as many stories of people complaining you have 10X as many who have had happy experiences. And 90% of the time the people complaining are usually leaving out major pieces of information that might make them look like they don't have a case and/or expect the world to bow down to their every whim.

People don't seek out forums to say " Wow I just had great service."

05-12-2011, 10:00 AM	#77
boswd Banned Posts: 2,391 Karma: 1001781 Join Date: May 2010 Device: The Nook, Nook color and Droid X	I take all customer service stories with a grain of salt. Customer service is only as good as your own experience. For as many stories of people complaining you have 10X as many who have had happy experiences. And 90% of the time the people complaining are usually leaving out major pieces of information that might make them look like they don't have a case and/or expect the world to bow down to their every whim. People don't seek out forums to say " Wow I just had great service." Last edited by boswd; 05-12-2011 at 10:02 AM.