Quote:
Originally Posted by anamardoll
That was a joke, right? I hope to god that was a joke. I'm an Amazon Vine member and an Amazon Top Reviewer, and as such I have to deal with their CS a lot (like, twice a month, at least) and it's gone from "decent" a few years back to horrendous. The entire Vine program is almost literally staffed by auto-answer emails and one guy who can't speak English fluently enough to parse, understand, and answer complex questions.
(I'm serious, the Viners have started comparing notes and seeing that the email signature is the same guy each time. He's very nice, but the disconnect is a mjor problem - simple things like "can we throw away our ARCs when we're done with them" have been TERRIBLY hard to resolve.)
B&N CS, on the other hand, gets you someone who speaks English and understands your question, but you have to wait on the phone for 2 hours (true story) to get them. Neither companies offer what I consider good service, imho. 
You don't have to root at all - you can run CM7 off an SD card. It's easy and it takes 20 minutes. 
http://www.anamardoll.com/2011/04/er...e-on-nook.html
This is true, but all their content is already available on iPads, Galaxy Tabs, and modded Nook Colors, no? 
Unless Amazon integrates their services BETTER with their tablet than with the existing tablets out there, this stops being a draw, to my mind. And it's hard to imagine how they'll integrate better or more fully at this point - you can get an Amazon Kindle app on any tablet, an Amazon MP3 app on any tablet, I'm sure they'll have an Amazon Cloud app and an Amazon Video app in due time.
Either they withdraw from the Google Market to make their tablet seem shinier (and lose potential business from people who can't/won't replace their tablet with an Amazon tablet) or they keep their apps on all tablets, in which case their tablet will have to distinguish itself in some other way.
I would think they could make a killing with a competitive pricing scheme, but I felt they fumbled that with the ad-Kindle by not making it the magic $99, so I don't know what the plan is. |
I have no idea what Amazon Vine is, have never heard of it. I'm an Amazon Prime member, and have rarely had to use customer service. I think those of us who have Kindles and are familiar with that side of the customer service house, which is very, very different than the other side of the house, are talking about that. and Kindle CS, is absolutely over the top incredibly good