I wanted the best e-reader I could afford, for me that was the PRS-950. Looks great, reasonable build quality and I can use it on many different online book stores.
However it's extremely hard to get a Sony reader here, and impossible to get the PRS-950. So I had to order it from the US, send it to a friend, have him ship it here. To me thats poor availability. My UK and french friends have the same problem.
I wanted a cover, however they are sold out of/stopped producing the original cover, so I had to buy a bloody zip bag from them. Luckily I found someone on Etsy making a great cover for me.
I've never seen a Sony reader commercial, or advertisement, I've seen Kindles however.
It's great that the japanese love them, and that Sony apparantly ran into supply problems. But as with every other Sony niche product, it seems like they made a great product and then started screwing themselves on availability, supply, marketing and providing deriviative products.
I really want Sony to succeed, they have a great product. But no amount of posturing and defending them is going to change the fact that they are loosing out on alot of potential customers.
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