Well after I received an email from Kobo that they could not help me (because I was using Calibre which they don't support), I moved all my downloaded ebooks to my SD card and did a factory reset.
I re-synced everything with the Kobo desktop application but now the ebooks that I purchased or downloaded through that application will not open - I think the error message reads Not Authorized or something like that.
Is there another secret to re-syncing your purchased books follow a factory reset?
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