Hello Slainte,
My name is Evelyn from sony electronics the Sonylistens team. I do apologize for the problems you are having with your reader. In order for us to better assist you, please e-mail us at
sonylistens@am.sony.com. Include a brief recap of your previous post, your name, and contact information.
Thank You,
Evelyn Perez
Sonylistens Team :-)