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They get paid in the short term despite the success, or lack thereof, of the book, but whether they have a job in the long term depends on the success of that book and any others published by the entity that is paying them. If only three people pay for the book, whether it's read by two people or two billion people, and no matter how many of those people send money to the author, then there's no money for the company to keep paying them. So even if the author makes a million dollars from his tip jar, the poor slob in the mailroom is out of a job.
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