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Couldn't help commenting on the following:
1. Regarding the Sony Store vs. WH Smith, I don't know how either stores are as I mostly download Free non drm ebooks from Baen or Gutenberg. However ultimately it's Sony's responsability to negotiate deals etc. with the publishers. They are the ones selling the product and eco system behind it, to us. That means that if we're unhappy with it, we can really only take it to Sony, who then can evaluate wheter its worth negotiating a better deal or pressure said publishers. From a customer perspective, it can't really be anyones fault except Sony's.
2. Sounds great that they are selling well in Germany. However still doesn't change the fact that they are near impossible to get in Denmark (had to import my PRS-950 from the US), and that they have a limited amount of models available outside the US.
In greece that I visit often, you can find both the Kindle and Nook in many bigger retail chains, but I've only seen a few Sony 350'ies. While this may be due to the retail chains importing them themselves, or sheer coincidence, I don't know.
However Sony could definitely do a MUCH better job at making their products available to consumers.
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