Quote:
Originally Posted by acampbell
Yes, I'm beginning to think this myself. I am trying that address and also posting from a different account in case there is a problem with my usual one.
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AC, I've replied to three of your emails in the last three days. I suspect my responses are going to your spam filter.
Separately, and this is not affecting you since your emails are coming in over the "comment/questions" link, we are aware of a problem where certain inquiries are not making it through that form, and we don't know why yet. Known bug.
It's always best that people contact us over the form because it protects your security and attaches your account information to the email we receive. For those that don't get a response via the form within 48 hours (not counting weekends), write me direct. I make myself very accessible to all. Of course folks, please check the FAQ at
https://www.smashwords.com/about/supportfaq first because 80% of the questions we receive are answered there.