Many do, because their definition of efficient, and "service", is totally different to yours, and they want more from their suppliers than "efficiency", like knowledge, good service, good customer relations, regard for the community, etc.. et...
We all know the topic, we all know the arguements, we all choose accordingly.
Sadly, "more efficient" today means cheapness, monopoly, more care about shareholders rather than customers, stack it high without knowing anything about what is being stacked apart from the profit, and destroy any competition as afr as possible.
End of rant. The question as asked is too vague.
|