MobileRead Forums - View Single Post - How do i get a response or reply form sony service centre

tahunasky · 05-04-2011, 07:42 PM

I have a new prs-650 at long last, arrived in NZ lastnight, and it was waiting for me.. it had been sent from the US on 19th of april..

So am happy with sony for that.. but am disappointed that i had to put up with all the frustration and non-existant customer care/support trying to find out what had happened and what was the status of my repair/exchange... all it would have taken from sony was an email saying they had recieved my ereader and they were sending me a new one.. instead of me worrying that i wouldnt have it when i left NZ for argentina where i wouldnt have a hope in hell of getting it...

05-04-2011, 07:42 PM	#16
tahunasky Member Posts: 15 Karma: 10 Join Date: Mar 2011 Device: Sony prs-650	I have a new prs-650 at long last, arrived in NZ lastnight, and it was waiting for me.. it had been sent from the US on 19th of april.. So am happy with sony for that.. but am disappointed that i had to put up with all the frustration and non-existant customer care/support trying to find out what had happened and what was the status of my repair/exchange... all it would have taken from sony was an email saying they had recieved my ereader and they were sending me a new one.. instead of me worrying that i wouldnt have it when i left NZ for argentina where i wouldnt have a hope in hell of getting it... Last edited by tahunasky; 05-04-2011 at 07:44 PM.