Quote:
Originally Posted by queentess
I got in the habit of waiting in line and asking them to check in the books while I watched. Didn't have any more issues after that, but the ladies working didn't seem to like that.
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Many apparent 'librarians' are just helpers or even volunteers. There is, however, no excuse for being rude to a legitimate customer request. I've seen this in other lines of work and especially in those establishments where there is no competition. They have nothing to lose unless a superior happens to catch wind of the attitude. It takes mere moments to check in a book, and libraries need to ramp up on their public relations skills and employee awareness of same as they fight for continued funding and attendance.