[STORMCROW]

Originally Posted by HarryT

That's good. Hope you get your replacement quickly.

Hi HARRY and all the other members tuning in and replying.
Just as I have shared my frustrations let me share my joy. Bookeen eventually sent us a return materials authorisation which my wife did. The net outcome is that today we received a replacement/repaired cybook which works a dream. Im so chuffed this has a happy ending. Now all that remains is to say thanks not just to Bookeen but to those who posted thier replies, its nice to know your not on your own when your down in the dumps.
Take care one and all and enjoy!