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I haven't had an employee check out a library book for me in a very long time. Inter-Library Loan books require them to do so as we have to pay the $5 fee at the time; I always have them check those books back in while I watch as those would be a royal pain to sort out otherwise.
At the Central Library downtown, there are three places to load the returned items onto a conveyor belt where the RFID tags are read by the computer as "returned", and the items are then sorted into the appropriate next destination by the computer also. I have had the scanner not catch a book right away (still on my account later that day), but those are always sorted out within a day or two.
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