Also the argument that a service provider is justified in charging more because you dare to actually use the services you are sold is laughable. In fact why would you not question if the ISP is not intentionality creating an artificial shortage by not updating and upgrading to maintain the proper bandwidth to user ratio.
Never have I read a single comment where the ISP has used the argument of the form --"blah, blah....blah....{insert targeted group of users here} are using 99.9999% of the service....blah, blah, blah"-- been taken to task if they are growing their network as they should be to service the added customers over time. Nor are they offering the customers who are on plans which far exceed even their most rigorous day of usage, a lower rate plan.
Their network is not being bogged down, which is the problem, what is happening is the theoretical peak bandwidth demands exceed the current capacity of the back-end of the network not the front end. This means the ISP has oversold the capacity. They do this intentionally. You will never see a slowdown of an xDSL network because a small core of users actually use the service and that is because of the provisioning side of the design. Room is reserved in a properly configured network. Again shared bandwidth networks such as cable networks all are indeed going to be degraded by a certain amount to load balance the service to each node. But even then the slow-down is at the neighborhood layer not the actual net access and control level.
xDSL only has performance issues when ISP's and whoever is actually providing the access do not do their jobs growing their hardware. Any claims by the ISP, in this case AT&T, are made up due to the way the xDSL networks are built.
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