Hi,
I'm really excited about my new PRS-505 but am having the following problem.
When I connect it to my PC the screen displays the "Do not disconnect" screen forever (see attached picture).
- My computer & reader have been authorized.
- The reader is on before I connect it to the PC.
My library is empty and I would like to perform my initial sync to capture the contents on the reader, but can't get past this screen.
Any help to this new owner is most appreciated.