A month ago I purchased a new Entourage Edge device. After the first update, the e-ink side and few android applications (including the update app) ceased to function properly. The reset and re-running the Dingo update (normal or Golden) from USB did not help, perhaps because the installation files stored on the device are corrupt and the Dingo update does not rewrite Dingo installation files. My problem had been forwarded to the tier 3 support at least four times, but they did not respond, even though the device is under warranty. May be because I don't live in U.S. So, it seems I should try to handle the trouble by myself.
My best hope to fix the problem is to try to install some non-Dingo built on the corrupt system, so it will overwrite it, but I cannot download Ermine because the update app does not function.
If someone would post a link to some older Golden update (Badger or Coyote) I would be very, very grateful. Besides, such an action can benefit the whole Entourage community.
Files can be uploaded to a file sharing server such as mediafire (
www.mediafire.com ).