Here is something a iOS developer
wrote this morning after removing his free app from the iOS app store.
He refuses to develop for Android (something that frustrates me because I like his web-based product and it would work perfectly for my tablet). I consider it to be a bit of a myth.
Quote:
Instapaper Free always had worse reviews in iTunes than the paid app. Part of this is that the paid app was better, of course, but a lot of the Free reviews were completely unreasonable.
Only people who buy the paid app — and therefore have no problem paying $5 for an app — can post reviews for it. That filters out a lot of the sorts of customers who will leave unreasonable, incomprehensible, or inflammatory reviews. (It also filters out many people likely to need a lot of support.)
I don’t need every customer. I’m primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?
(This is also a major reason why I have no plans to enter the Android market.)
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