Quote:
Originally Posted by thomass
kindlekitten and bZkindle; thanks for your reply.
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good luck and welcome to the forums!
Quote:
Originally Posted by spacemonkey
Generally it's lowest cost option, and investigating devices for hacks would cost too much.
I imagine what amazon does with returns, is immediatelly reflash them to an out of the box state and then run a suite of tests to confirm whether there are hardware problems. Spending peoples efforts investigating software issues rather than a reflash to base state is a huge waste of time and resources.
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when I was in the Army, every once in awhile when I had been a particularly bad little soldier I would have to go through the monster stack of dead phones and see if they actually had dial tone. my check list certainly did not allow for anything but the most cursory visual check of phone abuse. I would imagine that Kindles have a similar process